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Terms of Use


Welcome to the online store where the products of the company "VOUTSA SOFIA" WOOD TRADE / GIFT TRADE are available for sale, based on October 28, 31 Nea Michaniona, PC 57004, Tax Identification Number 047607777, Tax Office of Kalamari, tel. 2392 036222.
The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read before navigating to and making your purchases. Your navigation on as well as the realization of any transaction or communication with our company means the unconditional acceptance of these terms of use by you. In case of your disagreement or reservation for part or all of these terms you can send your relevant e-mail to before you navigate or make the transaction, otherwise you accept all the terms is unreserved.
Our company reserves the right to modify, renew or upgrade at any time and without prior notice to the user / consumer / visitor / member of (in whole or in part): a) part or all of these terms of use, b) part or all the content of and c) part or all of the interface, structure or configuration of as well as its technical specifications. The company also reserves the right at any time, unjustifiably and without prior notice to the user / consumer / visitor / member of to cancel, suspend or terminate the operation of The user / consumer / consumer / member of recognizes and unreservedly accepts all of the above by simply navigating and / or using the services of
The online store promotes, promotes and resells the products of the suppliers with which it cooperates. The company reserves the right to freely choose the products it promotes on and to modify, renew and / or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts which it can freely choose and carry out as well as modify, renew and / or withdraw at any time and without prior notice and / or compliance with a deadline.
3. RECEIPT OF REQUEST FOR ORDER & COMPLETION OF ORDERS is a department store that works with a variety of suppliers, importers and manufacturers (foreign and domestic) in order to bring you a very wide range of products and in fact at the best possible prices. Therefore, while we take every possible measure to ensure the availability of our products as it appears on, there is a case where a product displayed on is not finally available or is not available within the delivery time stated in oikosinthesi. com, for reasons that do not fall within our sphere of influence. For this reason and in order to fully inform you and protect you as much as possible from unforeseen events, the orders are completed as follows:
You can browse our online store, choose freely through the products of your choice and place them in your shopping cart. Then, following the 'steps' that are indicated to you each time, you should proceed with the sending of your request for an order to our company. In order to provide you with the best and most complete service and to facilitate your future purchases during your first order, you register as a user of by filling in all your personal information requested in the respective registration form. Then, each time after completing your purchases, fill in all the details of your order request that appear on the order form. All information sent to our company falls under the strict policy of protection of your personal data that our company adheres to and is collected and processed with complete security and diligence and only with your explicit consent provided by sending the above form. In any case, every time you send a request for order to our company, you must first have accepted these terms of use, which govern the transactions between us in their entirety as referred to in Article 1 above. You are also responsible for their correctness and legality
of your above information which our Company knows only upon your statement.
Upon sending the request for your order, an automated message appears containing the details of the order request that our company will receive, which is also sent to the e-mail address you have stated to us. All your requests are received by us subject to checking the availability of the products included in your order request (which check is performed after the start of the processing stage following your request). At the stage of receiving your request and the automatic display of the content of your order request, the processing of your request by our company has not started yet.
- If your order request is sent from 9.00 to 17.00 on a business day and time (Monday to Friday) then you will receive an immediate message to the e-mail address you have stated that your request is being processed by the company us. Otherwise you will receive this message within the next business day. During the processing of your request, the availability of all the products included in your order request is checked.
i) In case there is availability of all the products included in your request within the delivery time mentioned in our online store then you will be sent a message to the e-mail address and / or to the mobile phone number you have stated that will confirm the your order and will include all its details. The shipment of the products will then be made according to the delivery schedule of our partner courier company.
ii) In case there is not available any of the items you placed in the order and / or that a product will be available after the delivery time listed in our online store, then our Company will contact you or by message to the e-mail address and / or mobile phone number that you have stated to us either by direct telephone contact with you through its representative (or in all the above ways) in order to consult with you for any modification, correction or cancellation of your order . If it is not possible to contact you within 10 days of sending your order request, your request will be canceled automatically and you will have to send us a new request again. In any case, any new order of yours (modified or not) will be sent to you again with a new e-mail and / or to the mobile phone that you have stated to us and this message will be the confirmation of your order based on which you will execute your order. The shipment of the products will then be made according to the delivery schedule of our partner courier company.
c) Our Company can contact you via e-mail and / or mobile phone message that you have stated to us during your registration throughout the delivery until the delivery of your order to you for any issue concerning the receipt, processing, execution and / or transfer of your order and / or payment and / or return of products or for anything else. The parties agree that such communication (via e-mail and / or message on the mobile phone you have stated to us-sms) also covers the legal requirements for your written information, notification, confirmation of your order, where and when required by law . In case you wish to express your objections, or to provide you with clarifications on the content of a message you have received above, or for any other reason you can contact us either by sending an e-mail and / or calling us directly at following telephones 2310 650 174.
a) Use / Operation Both parties (company and consumer) are committed to the correct and good faith and transactional usage and operation of the website. In order to have proper and complete access to, the JavaScript language as well as the ability to download cookies must be enabled in the browser. To use you must have a version of Internet Explorer over 6 or a version of Mozilla Firefox over 3.5 or a similar web browser version installed. The user / consumer / visitor / member of acknowledges and accepts that in order to use some of the services of you may need to download (download) on his PC some upgraded electronic programs. The Company takes all necessary measures for the continuous and uninterrupted operation of, but reserves the exclusive right, and the consumer accepts it, to permanently or temporarily suspend the operation of with or without notice to users / members and visitors to In any case, the user / consumer / visitor / member undertakes the obligation and accepts that they will not use for sending, publishing, sending by e-mail or other means of any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, or may not be transmitted infringes any patent, trademark, trade secret, copyright, copyright or other proprietary rights of the third party; software or any other codes, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may interfere with third parties in any way and any content is used to collect or store personal data about other users.
b) Content - The company takes every possible care for the correct publication - display of information regarding the products it promotes through Our company, however, is not responsible for possible errors in the operation of the online department store in the listed and displayed information (such as the indicative price, availability, photo, type, etc.) that may be indicatively due to technological failures-errors, typographical and / or "human" errors and / or incorrect information from suppliers, even through its negligence. If you find an error before and / or after the completion of your order, we invite you to send a relevant e-mail to and / or to contact us at 2392 036 222. In any case, however , if you find an error, we ask you not to send an order request before notifying our company and clarifying the specific issue.
The retail prices of the products are mostly determined by the suppliers. Nevertheless, our company follows a free pricing policy based on its commercial strategy, always within the framework of the provided legislation, especially the provisions on protection of competition (fair and unfair). Therefore it is possible to find a difference in the prices of the products sold on from other similar products sold in other points of sale, given that our company occasionally makes product offers or other promotions whenever it deems necessary . Also, the company reserves the right and the user / consumer / visitor / member of accepts it, to modify the listed prices and to change and / or withdraw the offers at any time with or without prior notice of the users / consumers / visitors / members of
The entire content of (except for those elements that belong to third parties, eg copyrights of third parties, partners, organizations, etc.), ie indicative and not restrictive texts, photos, drawings, commercial and financial data, programs, files of all kinds, marks / logos, layout of etc, are the property of the company and are protected by the relevant provisions of Greek law, European and applicable international conventions , on intellectual property. Under no circumstances should their appearance and promotion on be construed as a transfer and / or assignment of their license and / or right of use. Based on the above, therefore, it is expressly prohibited the complete or partial copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action on the above data, without any explicit prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.
The user / consumer / visitor / member of accepts and acknowledges that the company has the ability to commercialize (either by itself or by third parties) all the data displayed on as well as the modification of this data at any time wishes with or without prior notice to users / consumers / visitors / members of
a) Correct registration of personal data
Because your personal information and the contact information you provide on are extremely important for the execution of your online transaction with us as, as you know, these are, among other things, the only way our company communicates with you for the execution of its obligations to you as well as the orders, you must be sure that the information you have given us is completely correct and up to date (in case of changes you are obliged to inform us about it). Our company takes every possible care to receive from you your correct information and for this reason, we ask you at the end of completing your information to re-check this information and then send it to us with your explicit consent for use the information you have filled out. Therefore our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in time due to sending by you incorrect or not updated personal information. In particular, any notice that will be made to the email address and / or mobile phone that you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the listed data from you and / or due to a technical or other fault on your server, and / or your telephone and / or your telecommunications provider, and / or due to a change in your data (unless you have informed us in good time). The same applies to the communication and shipping address of the products as well as to the landline communication phones. In any case, you are obliged to update your data again every time a change occurs in them.
b) Registered users
In order to better serve you and facilitate your future purchases you should register as users of (log in) when you first send an order request to our company. The information you fill in the special form at remains in the system of our company. Therefore, during your first visit order request you request to open an account with us and create a user profile (Name, gender and date of birth), using your own unique security codes (username & password). In this way you create your own unique page - registered user page - in which the history of your purchases is recorded, you can keep track of the status of your new request for order, the stage of delivery of the product you have ordered , etc. During your registration as registered users the company may also you as registered users agree to install a system of session cookies solely for your identification and your transactions to create your history as a customer that appears in your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to state your details from the beginning every time you visit Session cookies are deleted as soon as you are logged out by a registered user.
c) Written consent
By completing and submitting the relevant form (either on the registration form or on the order form) with your data you provide at the same time to us and your written consent to use the data contained therein for the purposes described in these terms in under this personal data policy. In case you do not wish to use your mobile phone to send messages (sms) to inform you about the progress of your order you can either not fill in the relevant field in the order form (optional field) or send it to us at any time relevant e-mail at with which you request to stop sending these opt-out emails
d) Privacy policy
The issue of protection of your personal data is for our company a very serious issue that is treated as a top priority.
Your personal data is collected by our company exclusively in the context of transactions with and our communication with you for the completion of your orders, your invoicing, the facilitation of deliveries, the general execution of orders the service of your requests as well as the sending of informative messages in relation to our products and services. All your personal data collected through the special electronic form of are absolutely necessary for the performance of the above services by us and are subject to your full and unconditional consent / consent provided by sending your personal data to us. It goes without saying that you are able to access your data at any time as well as request the immediate deletion of your data, as well as your deletion as registered users. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of and / or for as long as your transactions with us are performed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed. Also during your visit to it is possible to install session cookies on your PC in order to be able to record the items you place in your shopping cart, even before you register as a registered user in order to sending your order request.
Your personal data is not disclosed to any third party and is managed exclusively by our company. The only exceptions are: j) those data relating to the execution and settlement of electronic credit card payments made by our trusted partners - financial institutions that follow all the appropriate security procedures to secure your information and ii) the data that are absolutely necessary for the execution of your order (transport, storage, etc.) by the companies cooperating with us. However, all your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Within the framework of the above legislation, the data kept by our company may be disclosed to third parties, competent authorities, prosecutors or other administrative services only in accordance with the rules and provisions provided by the respective regulatory framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all appropriate measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions. The user / consumer / visitor / member of should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or grant the use of his data by third parties. It is also recommended to change the user code (password) at regular intervals. The company reserves the right for any damage caused by a breach of the above obligations of the user / consumer / visitor / member of
Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address and / or mobile phone that you have notified us as well as any telephone communication to the phones you have. notified by employees of our company.
The user / consumer / visitor / member of fully and unequivocally accepts the exclusive right of the company to stop using his / her passwords to the services of and to stop the provision of the content and information of whenever it (the company) considers that the present terms are violated by him (user / consumer / visitor / member) or that they are carried out or there are indications and / or complaints that illegal acts or omissions are carried out by him. It can also interrupt, suspend, modify the operation of in whole or in part, permanently or temporarily at any time with or without prior notice to the user / consumer / visitor / member of The company and its partners make every effort, within the framework of the technological control that they carry out at regular intervals, so that the services, content and transactions of are carried out smoothly and without interruption and that the high level of security is maintained. has. It is not responsible, however, in the event that for any reason, including negligence, the operation of is stopped or it becomes difficult and / or impossible to access it and / if, despite the observed security measures, "viruses" are detected or other malicious software and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the site, making it difficult to use or causing problems in its proper operation or stealing personal data of customers and registered users of
Furthermore, the company has no responsibility regarding the consumer's communication with third parties that may be advertised on, while it is not responsible for any issue arising from the conclusion of any commercial transaction between the user / member and the third advertiser. Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data , lost profits, monetary satisfaction, etc.) from users / consumers / visitors / members of or third parties for reasons related to the operation or not and / or use of and / or inability to provide services and / or information available from the company through and / or from any unauthorized interference of third parties in products and / or services and / or information available through it and / or created security gaps. In any case, however, and if any of the above is due to a proven deceit of the company, the company is only liable to cover any positive loss of the injured party that arises and is directly related to the above and the deceit of the company.
Likewise, all the limitations of liability stated in these terms of use which are recognized and accepted by the user / consumer / visitor / member of in their entirety as valid and in accordance with good faith and business ethics.
8. LINKS - LINKS WITH OTHER SITES may contain references to websites, for the content and services of which the company is not responsible, nor does it guarantee their permanent and secure accessibility. Therefore, for any problem that occurs during the visit / use of these websites, the user / visitor must go directly to the respective websites, which have the sole responsibility for the correction of this problem. The company should in no way be considered to accept or adopt the content or services of the websites and pages to which it refers or to link to them in any way. The administrator / owner of this website is solely responsible for any problems that may arise during their visit as websites.
You have the right to return the products you bought and ––– to request their replacement in all cases in which, through proven fault of the COMPANY, incorrect or defective products were sold, as well as in cases of error during the receipt of the order, in the pricing , in shipment, or in cases of deliveries damaged during transport or with poor packaging of products. In all the above cases, you have the right not to accept the receipt of the products from the beginning, otherwise to return the products within an exclusive period of two (2) days from the day of delivery. This deadline may not be extended. The products must be returned on a case-by-case basis in excellent condition, complete and without damage or in the condition received by the customer. In case they are not returned within two (2) days, then the COMPANY may not accept any return and replacement. Furthermore, in all cases the product to be replaced must be accompanied by all the documents that accompanied it during delivery (eg DAT, Retail Rep.). Before each return We recommend that you contact our company in advance by sending an e-mail to Return and Replacement Procedure: * In case a product you received is defective you can return the product to the company's headquarters, at a cost transport. If the product actually has a defect we will replace it for you as soon as possible for free. * In case we sent you the wrong product, we will replace it with the right one as soon as possible, assuming any shipping costs, both the return of the wrong product to us, and the return of the right product to you.
a) Jurisdiction - Applicable Law - For any dispute that may arise regarding the operation and use of the site, if it is not possible to reach a consensual settlement, the Courts of the city of Athens are competent. For any dispute regarding the interpretation and application of these terms and conditions as well as for any other issue regarding the use of, Greek Law is applicable.
b) Invalidity of term - If one of the above terms is or becomes invalid, the remaining terms of this Agreement will not be affected.
c) Modification of terms of use - These terms of use may be modified at any time by the company with or without prior notice. Any modification of the terms is valid with their posting on and our users / members are obliged to inform themselves about the content of any modifications / changes to the terms.
d) Interpretive term - At any point herein the return of money and / or their credit to the account of this customer is always meant as interest-free.
e) Headings - The headings used in these terms of use are intended to facilitate reference to its terms and are not intended to aid in the interpretation of the Convention.
f) Delay in the exercise of a right - Any delay in the exercise by the parties (company and consumer) of part or all of the rights deriving from these terms does not result in a weakening or waiver of that right which may be exercised at any later stage and at any later stage. reasonable judgment of the beneficiary.
h) Acceptance of terms - The user / consumer / visitor / member of declares that he has read these terms which he accepts in their entirety and that he acknowledges that they govern all the services provided by throughout the navigation in / transaction with